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Faqs

How can I return my product(s), if dissatisfied ?

We accept returns inside 10 days of the request. Please ensure the packing of the product(s) is in same condition as to that of delivery.

We will initiate a return within 2-3 days of your request.

However, there are sure territories where we can't initiate a return. Notwithstanding, you can self-dispatch your item through any courier service at the address mentioned below.

Mad & Pro : Ground floor, A- 602, Street Number - 14, Pusta - 1, Part - 2, Sonia Vihar,                                                         Delhi - 110094

However, we don't bear any responsibility of the returns couriered through your end.

 

How long would the refund process take ?

If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase and in case of payment gateway name payments refund will be made to the same account.

For Refunds, replacements it will take 7-10 days in process or to credit the amount to the customers bank account.

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